The fine print

Terms & conditions

The details behind a smooth booking. If anything's unclear, just get in touch.

Bookings & booking fee

A $50 booking fee and a signed booking form are required to secure your date. The booking fee covers securing the date and the administration of your booking. It is charged in addition to your service total and is not credited against it. It is non-refundable and non-transferable to another date, and paying it confirms acceptance of these terms.
Until the booking fee is received, your date remains available to other enquiries.
Your service total is due two weeks before the wedding date, or in cash on the day. The $50 booking fee is separate and is not deducted from it.

Final numbers must be confirmed two weeks prior to the wedding date.
Cancellations within 30 days of your wedding date may incur a charge. This may include the outstanding balance for the bridal party booked.
We have minimum-number requirements for weekends and certain dates.

Trials are held midweek (Monday to Thursday) at our locations and are paid at the consultation.
A trial includes one hairstyle and one makeup application. A second look on the same day is $50 per service; a second trial on another day is charged at the full trial rate.

A travel fee applies to most locations and is confirmed in your quote once the location is finalised. All quotes are valid for 30 days.
An early-start fee may apply for start times before 6:30am. Public-holiday rates apply per the relevant state.
Any hotel or resort parking fees are paid by the client.

Individual eyelash extensions are included in our pricing. We don't apply full strip lashes.
Clip-in or permanent hair extensions, styling and cutting incur an extra cost. We aren't responsible for the colour of extensions and don't colour them.

Please advise us of any allergies or sensitivities in advance. We can't take responsibility for reactions to products where we have not been informed beforehand.

Photos taken on the day or at trials may be used on our website and social media unless otherwise agreed in writing beforehand.